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vnp disabled

PostPosted: Thu Jan 19, 2017 3:05 am
by pichiamarillo
I took a week without being able to play for the reason that king clan disqualified my vpn,
And without any reason not even I have been notified of this situation only i eh aware why i can't play,I eh contacted syed to see what happened and tells me to clear my vpn thing what i did and still the same problem,I ask for your support to you again to see what happens with my situation because I haven't given discomfort within the server for me to kick for no reason, I only ask if they can enable my vpn to play what i want,Without anything else to add i'm waiting for a prompt solution. Many thanks

Re: vnp disabled

PostPosted: Thu Jan 19, 2017 8:02 am
by SyED
you already make a post about it , wait untill badboy comes online.
you can send badboy a pm with your in-game login and IP address.(check ip here http://www.whatismyip.com)
if you have disabled vpn you should be able to connect.

Re: vnp disabled

PostPosted: Tue Jan 31, 2017 5:37 am
by BadBoy
Are you from Chile?

Does your Internet Service Provider give you a dynamic IP or a static IP?

What is the name of your Internet Service Provider?

Are you 100% sure you are not connected to a VPN while playing on our servers?

Re: vnp disabled

PostPosted: Wed Feb 15, 2017 9:11 am
by pichiamarillo
My internet provider gives me a dynamic IP address my provider is called,In network configurations don't appear connected via vpn , by more than you searched for solution i don't know how to turn it off. To be able to play before i had no problem but since they are the filter vpn connects me, being that the internet company is safe and reliable ,If i'm from Chile,How do I turn off the VPN in the event that the has active?

Re: vnp disabled

PostPosted: Wed Feb 15, 2017 9:18 am
by SyED
whats name of internet service provider? are you using any vpn by any chance? can you make a pic of task manager and show here maybe we can see if any process related to some vp?

Re: vnp disabled

PostPosted: Thu Feb 16, 2017 12:37 am
by pichiamarillo
Hello the company is called vtr and i think that should be occupying vpn because it gives me a kick the server every time that income, is that due to the filters prohibits private connection type cualqer but the truth is that not even know how to disable this function any type of solution? Please, you might see the option not to block that vpn or how to get it out

Re: vnp disabled

PostPosted: Thu Feb 16, 2017 7:32 am
by BadBoy
Have you tried resetting your internet so that you get a new IP?

Re: vnp disabled

PostPosted: Sun Feb 26, 2017 1:17 pm
by iznogod
BadBoy wrote:Have you tried resetting your internet so that you get a new IP?


I cringed at "resetting your internet"

Re: vnp disabled

PostPosted: Mon Feb 27, 2017 8:07 am
by BadBoy
iznogod wrote:
BadBoy wrote:Have you tried resetting your internet so that you get a new IP?


I cringed at "resetting your internet"

Gotta put it in layman terms >.>