Page 1 of 3

KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 4:05 pm
by ZéColmeia69
Hello

when I'm going to log in to the server, I'm immediately kicked out of it, this has been happening after I try to recover the password and spend a lot of time on the login screen, since then I can't even try to log into my account, some admin can help me thereby ?

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 6:13 pm
by Terminator
Please write your username to check the acount status

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 6:17 pm
by ZéColmeia69
ZéColmeia69

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 6:19 pm
by ZéColmeia69
terminator wrote:Please write your username to check the acount status
ZéColmeia69 is my nickname

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 8:07 pm
by Terminator
There are 2 acounts with name ZéColmeia69, one is with rank 43, the other is with rank 1 maybe u are making errors while typing login and password. Which login are you using?

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 10:11 pm
by ZéColmeia69
terminator wrote:There are 2 acounts with name ZéColmeia69, one is with rank 43, the other is with rank 1 maybe u are making errors while typing login and password. Which login are you using?

I use the rank 49, the rank 1 is my sister

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 10:15 pm
by ZéColmeia69
terminator wrote:There are 2 acounts with name ZéColmeia69, one is with rank 43, the other is with rank 1 maybe u are making errors while typing login and password. Which login are you using?

if possible, you can delete the rank 1 account and get back to normal, thank you for your help

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 10:51 pm
by Terminator
Your problem is that you have two accounts and it seems that you are confusing their details. You must try to reset the password and use the email address that you used in the account with rank 43. When you enter the server write the login for the account rank 43 and the new password that you modified.
Regarding the deletion or disclosure of account data, you have not given enough evidence that the account belongs to you.
Best regards.

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 11:08 pm
by ZéColmeia69
terminator wrote:Your problem is that you have two accounts and it seems that you are confusing their details. You must try to reset the password and use the email address that you used in the account with rank 43. When you enter the server write the login for the account rank 43 and the new password that you modified.
Regarding the deletion or disclosure of account data, you have not given enough evidence that the account belongs to you.
Best regards.
understood, I will try to change the password, thanks for the help

Re: KICKED FROM SERVER

PostPosted: Thu Jan 23, 2020 11:12 pm
by ZéColmeia69
terminator wrote:Your problem is that you have two accounts and it seems that you are confusing their details. You must try to reset the password and use the email address that you used in the account with rank 43. When you enter the server write the login for the account rank 43 and the new password that you modified.
Regarding the deletion or disclosure of account data, you have not given enough evidence that the account belongs to you.
Best regards.

I just tried to log in, but when the login screen appears, I'm kicked, I can't change the password